On November 2016, I attended a Hackathon hosted by WeShelter and General Assembly and teamed up with three amazing fellows – Bill Masur, Joseph Teblum, and Christina Olinyk. The challenge of this Hackathon was to prototype a solution about some facet of homelessness. It can be raising money, raising awareness, coordinating volunteers for food drives, or improving any aspect of the current WeShelter app.
The WeShelter app features geolocation that allows users to identify the street homeless with the tap of a button so the organization can provide direct assistance, and unlock donations to homeless services organizations in the city. The app could use some help in the following aspects:
The new feature “Leaderboard” (individual ranking) didn’t convey a sense of community because many users have found the idea of competing in the context of helping the homeless off-putting.
The app didn’t communicate the impact that users make after what they contribute.
After reviewing the mission and potential challenges, I grouped with Bill Masur, Joseph Teblum, and Christina Olinyk. We quickly defined our roles in this process by understanding each other’s background to build a solid team.
Bill Masur - Product Manager
Shufei Ma - UX/UI Designer
Joseph Teblum - Seasoned Volunteer
Christina Olinyk - User Researcher
We started brainstorming to determine the goal and concept of the app that we were planning to prototype. We researched the pain points of the volunteer process. Joseph’s previous experiences in volunteer work provided us with a better understanding. Afterwards, we made low-fidelity paper prototypes to test with different teams and refined the solutions. After several rounds, we finally presented and pitched our app Neighborly to everyone. To our surprise, we were awarded 2nd place!
Neighborly is an application which aims to increase community engagement in philanthropic activities. The core feature of our app is to provide a more social aspect to volunteering. It helps to discover, schedule and share volunteer opportunities based on the user’s location and desired contribution. Neighborly will uncover local organizations to donate money, shelters in need of essentials such as clothes or food, or skillshare opportunities to mentor someone with little resources.
Instead of the individual ranking aspect of the original app, Neighborly can help form a better community by having a friendly group competition/game-like element. Below are the wireframes of our app:
Because the resources were limited and we were such a small team, I’m proud of what we were able to accomplish in one day. Embracing ideas and feedback early in the design process from our mentors and teams helped us find and validate great solutions quicker and more effectively than what we would have done alone. Most importantly though, we created something meaningful – to help address the city’s homeless issue.
Neighborly’s future won’t end here, we will continue fighting the good fight!
Special thanks to our team who worked very hard to make this all happen – Bill Masur, Christina Olinyk, and Joseph Teblum.